Shipping Policy
Last updated: 29 June 2026
Where we ship
We ship to Ireland, the United Kingdom, and all EU countries.
Shipping rates
- Ireland & UK: Free standard shipping on every order.
- EU: Free standard shipping on every order.
- Express upgrade: Available at checkout from €9.99.
Processing time
Orders are processed within 1 business day (Mon–Fri, excluding public holidays). Orders placed after 14:00 GMT ship the next business day.
Delivery times
- Ireland: 2–4 business days
- UK: 3–5 business days
- EU: 4–7 business days
Times are estimates from dispatch, not order. Remote regions may take longer.
Tracking
Once your order ships you'll receive an email with a tracking link. Tracking updates may take 24h to appear after dispatch.
Customs & duties
Orders within Ireland, the UK, and the EU have no customs duties. For any other destination, the customer is responsible for any import fees charged by their country.
Lost or delayed orders
If your order hasn't arrived within the expected window, contact support@calmcrown.com and we'll investigate with the carrier and resolve it for you.